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Client Success Manager, PBM at Rightway - ApplyBlast

Client Success Manager, PBM

Rightway

5 months ago

3.5 on Glassdoor

Remote

Full Time

Senior

19 applicants

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About this role

A Client Success Manager at Rightway focuses on managing key client relationships in the Pharmacy Benefit Management (PBM) space, ensuring high-quality pharmacy benefits and driving client satisfaction through operational account management.

Responsibilities

Manage day-to-day operational needs for assigned PBM clients
Lead client meetings and facilitate business reviews
Partner with implementation teams for seamless client onboarding
Gather and manage client requirements for open enrollment
Support partners by resolving inquiries and troubleshooting issues

Skills

Qualifications

Bachelor’s DegreeMaster’s Degree (Preferred)

About Rightway

rightwayhealthcare.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2017

View Profile

Rightway Healthcare is a technology-enabled clinical care navigation and benefits company that helps employers and health plans connect members with high-quality, cost-effective care. It pairs clinician-led navigation with a transparent, outcomes-focused pharmacy benefits management (PBM) offering to simplify access, reduce unnecessary spend, and improve medication and treatment decisions. Rightway’s platform combines data-driven insights, care teams, and digital tools to personalize guidance, coordinate referrals, and drive better clinical and financial outcomes.