Client Success Representative (Remote, Contract)

INFUSE(1 month ago)

HybridFull TimeMedior$82,779 - $110,569 (estimated)Client Success

About this role

A Client Success Specialist at INFUSE works to deliver exceptional client experiences by building and maintaining strong relationships and ensuring timely delivery of solutions. The role supports internal teams and clients across diverse industries, handles escalations, and assists with administrative and operational tasks. The position offers professional growth in a collaborative, employee-focused workplace that values connection and continuous improvement.

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Required Skills

Client Relationships
Solution Delivery
Stakeholder Communication
Account Growth
Escalation Management
Administrative Support
Interpersonal Skills
Detail Orientation
Priority Management
Client Empathy

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About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.