Client Support Specialist
Nrmp
About this role
A Client Support Specialist at the National Resident Matching Program provides customer support to constituents, resolves complaints, and ensures the accuracy of data in NRMP systems. The role involves technical support for matching processes, data management, and coordination of Fellowship Matches.
Skills
Qualifications
About Nrmp
nrmp.orgThe National Resident Matching Program (NRMP) is a private, not‑for‑profit organization that administers the centralized matching process which places medical students and graduates into U.S. residency and fellowship positions using a mathematical algorithm. NRMP runs the Main Residency Match, the Supplemental Offer and Acceptance Program (SOAP), and related services, providing registration, rules, timelines, and tools for both applicants and training programs. The algorithm it employs — research on which contributed to the 2012 Nobel Prize in Economic Sciences — is designed to produce stable, fair matches, and NRMP also publishes data, guidance, and policy resources to support the medical education community.
About Nrmp
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Nrmp.
Salary
$109k – $157k
per year
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