Clinical Quality Specialist
SonderMind Careers(1 month ago)
About this role
The Clinical Quality Specialist at SonderMind works to uphold and strengthen the quality of care across the clinician network by ensuring clients and providers have the resources and processes needed for effective, evidence-based treatment. The role supports provider success, contributes to clinical research and quality improvement, and partners with cross-functional teams to implement clinical roadmaps and SOPs. It emphasizes proactive risk mitigation, investigation of incidents and complaints, and continual enhancement of clinical outcomes and provider satisfaction.
Required Skills
- Provider Support
- Escalation Management
- Clinical Investigation
- Adverse Events
- Risk Mitigation
- Clinical Review
- Billing Investigation
- Provider Onboarding
- Measurement-Based Care
- Clinical Research
+4 more
Qualifications
- Master’s Degree in Mental Health
- Active Clinical License (LMFT, LPC, LCSW, LMHC)
About SonderMind Careers
sondermind.comThis company provides in-network mental health care, offering both virtual and in-person therapy and psychiatry services. It connects patients with licensed therapists and psychiatrists covered by their insurance, supporting medication management and evidence-based therapy. The platform emphasizes accessible, insurance‑covered care with secure telehealth visits, scheduling tools, and multi‑state availability.
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