HCTec
The Clinical Service Desk Analyst provides Tier 1 support to patients, physicians, and hospital staff for EHR-related hospital applications, with a primary focus on clinical software needs. This role involves troubleshooting issues, maintaining knowledge of client software, and ensuring compliance with healthcare regulations. The position requires strong customer service skills and the ability to work in a 24/7/365 support environment.
Explore HCTec's award-winning solutions for health systems and other healthcare providers of all sizes across the United States. Explore our tailored IT staffing, managed services, and professional service solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCTec.
HCTec didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role