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© All Rights Reserved. ApplyBlast.com
HCTec
The Clinical Service Desk Analyst provides Tier 1 support to patients, physicians, and hospital staff for EHR-related hospital applications, primarily focused on clinical software needs. This role involves triaging end-user issues, resolving problems using established knowledge bases, and escalating complex cases to Tier 2 when necessary. The position requires maintaining a general and clinical knowledge of client software applications while adhering to ITIL processes and HIPAA compliance standards.
Explore HCTec's award-winning solutions for health systems and other healthcare providers of all sizes across the United States. Explore our tailored IT staffing, managed services, and professional service solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCTec.
HCTec didn’t post a salary, so this is our estimate from similar listings.