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© All Rights Reserved. ApplyBlast.com
HCTec
The Clinical Service Desk Analyst provides Tier 1 support to patients, physicians, and hospital staff for EHR-related hospital applications, with a primary focus on clinical software needs. This role involves triaging end-user issues, resolving problems at the first level, and escalating complex matters to Tier 2 when necessary. The position requires maintaining a strong understanding of healthcare regulatory compliance and utilizing client-specific knowledge bases to ensure efficient service delivery.
Explore HCTec's award-winning solutions for health systems and other healthcare providers of all sizes across the United States. Explore our tailored IT staffing, managed services, and professional service solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCTec.
HCTec didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role