Collections Supervisor (Hybrid)
Enova International(1 month ago)
About this role
The Collections Supervisor leads a team of customer-facing representatives within a financial/loan operations environment, focusing on team development and delivering a high-quality customer experience. The role reports to the Department Manager and supports hiring and onboarding for the function. It operates on a hybrid schedule and contributes to improving team efficiency and effectiveness.
Required Skills
- Performance Management
- Quality Assurance
- Coaching
- Training
- Hiring
- Onboarding
- Communication
- Leadership
- Loan Operations
- Data Analysis
+1 more
About Enova International
enova.comNew Relic is a cloud-based observability platform that helps engineering teams monitor, troubleshoot, and optimize the performance of applications and infrastructure. Its New Relic One suite ingests and correlates telemetry — metrics, traces, logs, events, and synthetic checks — and provides APM, distributed tracing, log management, infrastructure monitoring, dashboards, alerts, and queryable analytics (NRQL). The platform offers language-specific agents, integrations with common cloud and container technologies, and APIs for custom instrumentation. Customers use New Relic to get a unified view of system health, accelerate root-cause analysis, and reduce mean time to resolution across distributed systems.
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