Commercial Account Manager
Replit(26 days ago)
About this role
The Commercial Account Manager at Replit is responsible for managing a portfolio of customer relationships, ensuring high satisfaction and retention while driving expansion and customer success within the context of Replit's AI-powered software creation platform. This role involves leading onboarding initiatives, guiding businesses through new features, executing renewal processes, and maintaining data in Hubspot CRM. Candidates should have 3-5+ years of experience in customer success or account management within SaaS or developer tools, with a strong technical background and a passion for AI and technology.
Required Skills
- Customer Success
- Account Management
- Communication Skills
- Technical Background
- SaaS Experience
- Onboarding Programs
- Customer Relationships
- Renewal Processes
- Customer Health Scores
- CRM Proficiency
+11 more
Qualifications
- Degree in Computer Science
- Degree in Engineering
- Degree in Business
- Experience with CRM systems and customer success tools (e.g., Hubspot)
About Replit
replit.comReplit is an AI-powered online platform designed for building sophisticated web applications and websites. It serves as a collaborative integrated development environment (IDE), allowing developers to create, prototype, and deploy projects seamlessly. Replit empowers users by providing tools that simplify coding and app development, making it accessible for both novice and experienced developers. By leveraging artificial intelligence, Replit enhances the coding experience with features that streamline workflows and foster creativity.