Commercial Account Manager

Replit

2 months ago

4.0 on Glassdoor

New York, NY

Onsite

Full Time

Manager

2 applicants

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About this role

The Commercial Account Manager at Replit is responsible for managing a portfolio of customer relationships, ensuring high satisfaction and retention while driving expansion and customer success within the context of Replit's AI-powered software creation platform. This role involves leading onboarding initiatives, guiding businesses through new features, executing renewal processes, and maintaining data in Hubspot CRM. Candidates should have 3-5+ years of experience in customer success or account management within SaaS or developer tools, with a strong technical background and a passion for AI and technology.

Skills

Qualifications

Degree in Computer ScienceDegree in EngineeringDegree in BusinessExperience with CRM systems and customer success tools (e.g., Hubspot)

About Replit

replit.com

Replit is an AI-powered online platform designed for building sophisticated web applications and websites. It serves as a collaborative integrated development environment (IDE), allowing developers to create, prototype, and deploy projects seamlessly. Replit empowers users by providing tools that simplify coding and app development, making it accessible for both novice and experienced developers. By leveraging artificial intelligence, Replit enhances the coding experience with features that streamline workflows and foster creativity.