Account Manager
Mintlify(2 months ago)
About this role
An Account Manager at Mintlify is responsible for generating expansion pipelines within existing B2B SaaS accounts, analyzing account cohorts to develop business cases, and launching the account management function by creating playbooks and customer engagement programs. The role requires 3-5 years of experience managing technical accounts, proficiency in Salesforce and other CRM tools, and a strong understanding of developer workflows and pricing strategies. The Account Manager will focus on driving net revenue retention through proactive engagement and expansion conversations with customers in a fast-paced startup environment.
Required Skills
- Account Management
- Expansion Pipelines
- Business Analysis
- Multi-Product Selling
- Customer Engagement
- CRM Mastery
- Technical Selling
- Net Revenue Retention
- SMB/Mid-Market Experience
- Devtool Knowledge
+4 more
About Mintlify
mintlify.comMintlify is an intelligent documentation platform designed to streamline the creation and management of technical documentation for software projects. Its AI-native capabilities ensure documentation is not only beautiful and user-friendly but also tailored for developers, enhancing productivity and collaboration within teams. Mintlify aims to redefine documentation with an emphasis on ease of use and integration, catering to both startups and enterprise-level businesses.
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