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Company Certification Support Officer at Twilio - ApplyBlast

Company Certification Support Officer

Twilio

4 months ago

3.9 on Glassdoor

Cambridge, United Kingdom

Onsite

Full Time

Junior

0 applicants

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About this role

The Company Certification Support Officer supports the administrative operations of TWI Certification's business by maintaining accuracy, detail, and customer service standards. This role works within a small team to manage day-to-day tasks involving client relationships, planning, and compliance with international standards. The position is designed for an undergraduate trainee to develop expertise in relevant processes and technical requirements.

Responsibilities

Support the administrative operations of the Company Certification Team
Maintain accuracy in planning and service quality for client interactions
Develop specialist understanding of processes, standards, and legislation
Manage client relationships with a customer-focused approach
Solve problems through investigation and negotiation

Skills

About Twilio

twilio.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2008

View Profile

Twilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.