Complaints Legal Analyst - Spanish market

N26(23 days ago)

Madrid, SpainOnsiteFull TimeMedior$62,358 - $85,006 (estimated)Complaint Management & Prevention

About this role

Join N26’s Complaint Management & Prevention Department to help shape the future of digital banking by coordinating with customers, authorities, and internal stakeholders. The role is ideally based in Madrid and offers cross-functional exposure within a fast-growing fintech. Native-level Spanish is essential and you will work closely with teams across the bank.

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Required Skills

Spanish
English
Legal Research
Process Optimisation
CRM
Salesforce
Jira
Confluence
Compliance
Investigation

+5 more

Qualifications

Bachelor's Degree
Law Studies (Desirable)

About N26

n26.com

N26 is a mobile-first digital bank that offers personal and business current accounts, Mastercard debit cards, and in-app money management tools like budgeting, sub-accounts (Spaces), and real-time transaction notifications. The service emphasizes a clean, simple user experience and fast account opening from a smartphone, and is trusted by millions across its markets. Headquartered in Europe, N26 primarily serves European customers; its U.S. operations were discontinued and U.S. accounts have been closed. The company also provides tiered premium plans with additional travel and lifestyle benefits.

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