Complaints Officer
Translation Empire(11 months ago)
About this role
An entry-level Customer Complaints role supporting the organisation's complaint management and quality processes. The position focuses on maintaining accurate records, ensuring compliance with sector and client requirements, and delivering a high standard of customer service. The role is onsite in DHA Sector F, Rawalpindi, with a 10am–7pm shift.
Required Skills
- Complaint Handling
- Customer Service
- Investigation
- Documentation
- Communication
- Detail Oriented
- Teamwork
- Prioritization
- Problem Solving
About Translation Empire
translation-empire.pkTranslation Empire is a certified translation services provider that emphasizes quality and customer satisfaction. With a team of qualified translators and experienced project managers, the company guarantees accuracy and timely delivery for all translation projects, ensuring that they meet ISO 9001 and 45001 standards. Utilizing advanced CAT tools, Translation Empire offers a wide range of translation services while also providing certificates of accuracy for their work.