Computer Support Specialist

D.A. Davidson(28 days ago)

Richmond, VAOnsiteFull TimeJunior$45,000 - $57,000Information Technology

About this role

This role provides technical support to users across multiple business groups at D.A. Davidson, handling hardware and software issues both in person and remotely. The position operates within ITIL guidelines and leverages ITSM tools to manage and track incidents and requests. It involves contributing to the maintenance and enhancement of business applications and office technology. The role also supports company policies and cybersecurity practices while meeting defined service levels.

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Required Skills

Service Desk Support
Ticketing Systems
Phone Support
Business Applications
Computer Hardware
Microsoft Office
Microsoft Windows
Technical Communication
Customer Service
Team Collaboration

+18 more

Qualifications

Bachelor’s Degree In Related Field
IT Support Experience
ITIL Foundation Certification

About D.A. Davidson

dadavidson.com

D.A. Davidson is a U.S.-based financial services firm that provides wealth management, brokerage, investment banking, capital markets, and trust services to individuals, families, businesses, and municipalities. The firm offers personalized financial planning, portfolio management, equity and fixed‑income trading, and middle‑market advisory and underwriting services. Known for a client‑focused, regional‑to‑national footprint and an employee‑owned culture, D.A. Davidson emphasizes long‑term relationships, independent research, and tailored capital solutions.