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Confirmed Account Manager at Aircall - ApplyBlast

Confirmed Account Manager

Aircall

1 month ago

3.2 on Glassdoor

Mexico City, Mexico

Hybrid

Full Time

Medior

0 applicants

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About this role

The Confirmed Account Manager at Aircall owns customer success and revenue growth across a portfolio, driving Net Revenue Retention through renewals, expansions, and churn mitigation. This strategic role blends consultative relationship management with commercial sales, requiring the identification of growth opportunities and the development of long-term partnerships with customers. The position involves collaborating cross-functionally to accelerate adoption, manage competitive sales cycles, and ensure customers realize the full value of their investment.

Responsibilities

Manage full post-sale lifecycle driving renewals expansions and churn mitigation
Identify and activate growth opportunities within portfolio to unlock untapped potential
Lead complex renewal and upsell negotiations balancing commercial outcomes with customer success

Skills

About Aircall

aircall.io

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

2014

View Profile

Aircall is an AI-powered customer communications platform for SMBs and enterprises that unifies voice and messaging channels with intelligent AI Agents and AI Assistants for sales and support teams. The platform offers features including real-time coaching, live transcription, automated CRM updates, AI voice agents, and 24/7 autonomous customer coverage. It integrates with 250+ CRM and helpdesk tools including HubSpot and Salesforce, and is trusted by 23,000+ companies worldwide.