Consultant - Senior Incident Engineer
Razorpay Software Private Limited(28 days ago)
About this role
Senior Incident Engineer (12-month contract) at Razorpay operating from the Bangalore office within a 24/7 operational environment. The role focuses on maintaining operational reliability and maturing incident management through collaboration with operations teams, reporting to leadership on metrics, and leveraging automation and AI where applicable.
Required Skills
- Incident Response
- Monitoring
- Prioritization
- Coordination
- Triage
- Escalation
- Communication
- Reporting
- Root Cause
- Problem Solving
+6 more
Qualifications
- ITIL Foundation
About Razorpay Software Private Limited
razorpay.comRazorpay is an Indian fintech and payments platform that provides payment infrastructure to help businesses accept and disburse online payments across cards, netbanking, UPI, wallets and more. Its product suite extends beyond a core payment gateway to include subscriptions and invoicing, payouts and marketplace tooling, corporate banking (RazorpayX), and working-capital/lending solutions. Razorpay emphasizes developer-friendly APIs, quick onboarding, integrations, fraud prevention and compliance to serve merchants from startups to large enterprises across India.