Consumer Engagement Representative (Hybrid)

Octane(5 months ago)

HybridFull TimeJunior$56,774 - $75,886 (estimated)Loan Servicing

About this role

The Consumer Engagement Representative will join Octane’s Roadrunner Servicing Center in Irving, Texas to support the servicing of powersports loan portfolios. This role contributes to building a best-in-class servicing organization focused on customer care and portfolio management. The position operates in a fast-paced, regulated lending environment and supports ongoing customer engagement efforts.

View Original Listing

Required Skills

Inbound Calls
Outbound Calls
Phone Payments
Customer Interviews
Online Chat
Issue Resolution
Loan Servicing
Productivity Goals
Regulatory Compliance
Microsoft Office

+5 more

Qualifications

HS Diploma or GED
Some College Coursework

About Octane

octane.co

Octane is a consumer finance platform that delivers instant, prequalified financing offers to help people buy powersports and outdoor equipment—motorcycles, ATVs, mowers, and similar items. Customers can check rates with no impact to their credit and complete applications and e‑signatures online, while Octane shares applications with participating dealerships and lending partners to surface financing options. The service provides dealer-facing integrations and required disclosures to streamline approvals and purchases. Overall, Octane aims to simplify and speed up the financing process for vehicle and equipment buyers.