Consumer Success Manager

Realtor.com Careers(5 days ago)

HybridFull TimeManager$60,000 - $80,000Customer Service

About this role

Realtor.com is seeking a Consumer Success Manager to lead and develop a team of customer service representatives in a remote or hybrid setting. The role focuses on coaching, performance management, and fostering a positive work environment to support real estate consumers and their agents.

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Required Skills

Team Management
Coaching
Customer Service
Call Center
Performance Management
Communication
Time Management
Problem Solving
Remote Work
Quality Assurance

About Realtor.com Careers

realtor.com

Realtor.com is a national online real estate marketplace that helps consumers search homes for sale and rent and connects them with local agents and service providers. The site aggregates MLS-sourced listings with property details, photos, neighborhood data, market trends, and mortgage tools to guide buyers, sellers, and renters. It also provides advertising, lead-generation and data products for brokers and agents, and offers mobile apps and market insights to support real estate decisions. Realtor.com is operated by Move, Inc. and partners with MLSs and industry organizations to keep listings current.

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