Contact Center - AM
OCBC Bank(2 months ago)
About this role
A Contact Center Agent at OCBC serves as the first point of contact for customers, helping them navigate their financial needs and providing timely support and solutions. The role supports customer satisfaction and loyalty while contributing to the bank’s growth and service excellence.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Interpersonal
- Phone Support
- Email Support
- Chat Support
- Product Knowledge
- Cross Selling
- Teamwork
+1 more
Qualifications
- Degree or Diploma
About OCBC Bank
ocbc.comDiscover a world of financial services with OCBC, the best trusted and established Singapore bank. Explore our range of banking solutions today.
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