Contact Center - AM
OCBC Bank(15 days ago)
About this role
A Contact Center Agent at OCBC is the first point of contact for customers, helping them navigate their financial journey through various communication channels. The role involves providing personalized solutions, resolving issues, and promoting OCBC's products and services in a customer-focused environment.
Required Skills
- Communication
- Customer Service
- Problem Solving
- Empathy
- Product Knowledge
- Multichannel Support
- Relationship Building
- Critical Thinking
About OCBC Bank
ocbc.comDiscover a world of financial services with OCBC, the best trusted and established Singapore bank. Explore our range of banking solutions today.
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