Contact Center - Consulting Solution Engineer, Manager
Zoom(4 days ago)
About this role
Zoom is seeking a Solution Engineering Manager to lead and expand its Contact Center team, focusing on technical solutions that improve customer experience and operational performance. The role involves collaboration with sales, product, and strategic partners, and driving technical evangelism and strategy for Zoom's CX solutions.
Required Skills
- solution Engineering
- Customer Experience
- CCaaS
- Cloud Technologies
- Technical Strategy
- Pre Sales
- Solution Architecture
- Technical Evangelism
- Contact Center
- Sales Support
About Zoom
zoom.usModernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
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