GN - SONG - Service - Google CCAI - Analyst
Accenture Federal Services(18 days ago)
About this role
The SONG Practice | Google Specialist role at Accenture involves designing, building, and implementing Google CCAI-based contact center solutions for clients. The role includes engaging in pre-sales, solution design, and ensuring customer experience enhancements through innovative contact center strategies.
Required Skills
- Google CCAI
- Dialogflow
- Customer Experience
- Solution Design
- Contact Center
- CX Management
- Solution Architecture
- Pre-Sales
- AI
- CCaaS
About Accenture Federal Services
accenture.comAccenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.
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