Professional Services Contact Center Engineer
RingCentral(3 months ago)
About this role
RingCentral is hiring a Professional Services Contact Center Engineer to support customer contact center deployments for its cloud communications platform. The role partners with customers during implementations to ensure solutions are delivered successfully and align with agreed timelines and standards. The position sits within RingCentral’s Professional Services organization supporting global clients.
Required Skills
- Contact Center Implementation
- Project Management
- Requirements Gathering
- Solution Design
- RingCX
- RCCC
- VoIP
- Unified Communications
- PBX
- ACD
+18 more
Qualifications
- BA/BS in a Technical Discipline
- Contact Center Certification
About RingCentral
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