About this role
A UX Writer focused on design systems at Customer.io, responsible for shaping and documenting consistent UI content and standards across the product. The role emphasizes clarity, accessibility, and a systems-minded approach to language and component guidance.
Required Skills
- UX Writing
- Design Systems
- Component Documentation
- Voice Tone
- Figma
- Accessibility
- Content Patterns
- Notion
- Collaboration
- Detail Orientation
About Customer.io
customer.ioCustomer.io is a data-driven customer engagement platform that helps teams design and automate personalized customer journeys across email, SMS, push, in-app and other channels. It centralizes first‑party event and profile data to power segmentation, behavior-driven workflows, content creation, A/B testing and analytics. Targeted at product, growth and marketing teams, Customer.io emphasizes privacy, deliverability and developer-friendly APIs and integrations to orchestrate lifecycle and transactional messaging.