Conversation Designer
NICE(13 days ago)
About this role
A Conversation Designer in NiCE's Professional Services team designs AI-driven conversational experiences and virtual assistants, shaping dialog flows and user journeys. The role supports customer onboarding and solution delivery as a subject matter expert in conversational design, ensuring engaging, natural, and effective interactions. It focuses on enabling partners and driving customer satisfaction across projects.
Required Skills
- Conversation Design
- UX Design
- Dialog Flows
- Intent Definition
- Workshop Facilitation
- Persona Development
- Partner Enablement
- NLU
- NLP
- Multimodal UX
+1 more
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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