Critical Accounts Program, Engineer
Verkada
About this role
The Critical Accounts Program (CAP) Engineer at Verkada acts as the company’s last line of defense for high-stakes customer relationships, taking ownership of escalated incidents to restore service and confidence. The role requires rapid on-site response to stabilize customers, coordinate cross-functional teams, and translate customer issues into product and operational improvements.
Skills
About Verkada
verkada.comVerkada is a physical security and smart-building company that provides cloud-managed security cameras, access control, alarms, environmental sensors, intercoms, and visitor management as a single, fully integrated platform for enterprises. Its AI-powered video surveillance and centralized management (Command) enable remote monitoring, analytics, and easy deployment at scale across on-premises gateways and cloud services. Verkada targets modern organizations that want simplified, scalable security and building operations with remote access, integrations, and a streamlined setup (including a free 30‑day trial).
Recent company news
CNBCSecurity startup Verkada hits $5.8 billion valuation in latest funding round led by CapitalG
Dec 3, 2025
Built InVerkada Inc Careers, Perks + Culture
Nov 25, 2025
Built In AustinVerkada Inc
Nov 25, 2025
ReutersSecurity tech firm Verkada valued at $5.8 billion as workplace safety demand rises
Dec 3, 2025
PR NewswireVerkada Reaches $5.8B Valuation with Investment from CapitalG
Dec 3, 2025
About Verkada
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Verkada.
Salary
$120k – $160k
per year