TD Bank Group

Customer Account Specialist II, MBNA Customer Assistance

TD Bank Group

2 months ago
Ottawa, Ontario
Hybrid
Full Time
Junior
0 applicants
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TD Bank Group
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About this role

A Customer Assistance (MBNA) representative at TD handles inbound and outbound contact centre calls to help customers resolve financial difficulties and manage credit card accounts. The role focuses on delivering excellent customer service and supporting collections efforts, with most work performed offsite after in-person training.

Skills

Qualifications

High School Diploma
TD Bank Group

About TD Bank Group

td.com

Explore TD's online banking services, credit cards, checking accounts, savings accounts, loans and more financial products for you and your business.

About TD Bank Group

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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