Customer Account Specialist II, MBNA Customer Assistance
TD Bank Group(27 days ago)
About this role
A Customer Assistance (MBNA) representative at TD handles inbound and outbound contact centre calls to help customers resolve financial difficulties and manage credit card accounts. The role focuses on delivering excellent customer service and supporting collections efforts, with most work performed offsite after in-person training.
Required Skills
- Customer Service
- Collections
- Call Center
- Active Listening
- Multitasking
- Digital Literacy
- Time Management
- Decision Making
- Resilience
- Bilingualism
Qualifications
- High School Diploma
About TD Bank Group
td.comExplore TD's online banking services, credit cards, checking accounts, savings accounts, loans and more financial products for you and your business.
View more jobs at TD Bank Group →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at TD Bank Group
Similar Jobs
Call Centre - Solutions Associate
Lowell(1 month ago)
Collection Representative
Nissan Motor(5 days ago)
Patient Contact Center Representative I - Billing / Collections - Mon - Fri 10:00am - 6:30pm - Remote - MUST live in Georgia
Northeast Georgia Health System(22 days ago)
Customer Consultant
Encore Capital Group(6 days ago)
Bank Customer Service Representative - H
Canadian Tire(1 month ago)
BP Cebu IT Park 2025
Philip Morris International(4 months ago)