Customer Advisor (Electronic After-Sales Service)
CNX
About this role
A Customer Advisor in Electronic After-Sales Service supports customers after purchase to ensure a positive post-purchase experience. The role focuses on handling administrative after-sales tasks such as invoicing, returns, replacements, and damage claims. It primarily involves responding to inbound customer calls and assisting with stock availability inquiries at official store branches.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$8k – $8k
per year