Client Care Representative - US Member Services
Sun Life(1 year ago)
About this role
A US Member Support Representative handles inbound telephone inquiries from members regarding their group benefits, eligibility, coverage, and claims. The role requires researching issues, performing outbound follow-up when needed, and working scheduled shifts including nights and overtime.
Required Skills
- Inbound Calls
- Customer Service
- Claims Processing
- Multitasking
- Empathy
- Written Communication
- Verbal Communication
- Windows
- Keyboarding
- Problem Solving
+3 more
Qualifications
- 2 Years College
About Sun Life
sunlife.comSun Life is a financial services company providing financial planning, life insurance, health insurance, investments and more.
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