Customer Advisor - Fixed Term Contract Positions

About this role

Required Skills

• Customer Service
• Active Listening
• Problem Solving
• Communication
• Time Management
• System Navigation
• Webchat
• Email Support
• Escalation Handling
• Empathy

+1 more

Qualifications

• Grade 12 or Equivalent
• Clear Credit Record
• Clear Criminal Record

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.