Customer Advocate
Health Care Service(1 month ago)
About this role
A Call Center Representative at HCSC handles inbound member and physician inquiries via phone and written communication under supervision. The role focuses on delivering prompt, accurate, and objective assistance to support members across various lines of business. It is a customer-facing position within the company's member services operations.
Required Skills
- Customer Service
- Phone Support
- Data Entry
- Typing
- Communication
- Analytical Skills
- Organizational Skills
- Decision Making
- Medical Terminology
Qualifications
- High School Diploma
- GED
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