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Customer First Advocate at GoodLeap - ApplyBlast

Customer First Advocate

GoodLeap

9 months ago

3.2 on Glassdoor

Plano, TX

Onsite

Full Time

Junior

0 applicants

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About this role

Customer First Advocates at GoodLeap support homeowners and professionals by handling inbound phone inquiries related to financing and sustainable solutions. The role focuses on answering questions, resolving issues, and providing courteous, efficient assistance throughout the customer journey. Team members are expected to be adaptable, support a collaborative culture, and take on additional tasks as assigned to meet operational needs.

Skills

About GoodLeap

goodleap.com

Headquarters

Roseville, California, United States

Company Size

501-1000 employees

Founded

2003

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GoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.