Customer First Advocate

GoodLeap

2 months ago

3.2 on Glassdoor

Roseville, CA

Onsite

Full Time

Junior

0 applicants

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About this role

Customer First Advocates at GoodLeap support homeowners by handling inbound phone inquiries, answering questions, and resolving issues related to the company’s financing and sustainable solutions platform. The role focuses on delivering courteous, efficient assistance while maintaining a positive attitude and professional demeanor. Advocates are expected to grow within the company and adapt to evolving responsibilities as needed. The position is based at GoodLeap’s Roseville, CA headquarters.

Skills

About GoodLeap

goodleap.com

GoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.