Customer Architect - Self-Service Cloud

Referral Board

2 months ago

Remote

Full Time

Senior

2 applicants

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About this role

The Customer Architect partners with General Business and Self-Service Cloud customers to ensure their technical and strategic success as they scale with Elastic. This role blends strategic account ownership and technical domain expertise to drive long-term customer value across search, security, and observability solutions. The position also contributes to broader customer success initiatives and helps shape scalable engagement approaches.

Skills

Qualifications

Bachelor's Degree

About Referral Board

informusa.org

Inform USA (formerly AIRS) is the professional membership and development organization for agencies and individuals who provide community navigation and information & referral (I&R) services. It advances the field through training, certification (e.g., AIRS/CIRS programs), standards and best practices, and an industry taxonomy that helps consistently classify health and social services. Inform USA also offers conferences, technical assistance, and resources that support workforce development, quality assurance, and effective referrals connecting people to community supports. Agencies and practitioners rely on it for credentialing, networking, and tools that strengthen local and regional I&R systems.