Customer Care and Sales Advisor - I
Cable One, Inc.(3 months ago)
About this role
As a Customer Care and Sales Advisor I at Sparklight, you will be a vital support voice for customers, assisting with inquiries related to billing, service scheduling, and product changes. The role focuses on building trust through empathetic communication and involves handling increasingly complex customer interactions while emphasizing retention and demonstrating value in Sparklight's offerings.
Required Skills
- Customer Care
- Sales Skills
- Active Listening
- Problem Solving
Qualifications
- High School Diploma or GED
About Cable One, Inc.
cableone.bizCable One, Inc. is a leading broadband communications provider that connects over 1.1 million residential and business customers across 24 states through its Sparklight® brand. The company offers a variety of connectivity and entertainment services, including Gigabit Internet speeds, advanced WiFi, and video solutions, leveraging a robust fiber-powered network. In addition to serving residential customers, Cable One provides scalable and cost-effective solutions for businesses of all sizes, enabling them to thrive in a competitive marketplace.
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