Customer Care Inbound Retention Consultant
LegalShield(27 days ago)
About this role
An Inbound Retention Team Member at PPLSI is an entry-level, customer-facing role focused on rebuilding member confidence and supporting membership value initiatives. The position operates under close supervision within the 9345 Retention department and contributes to company revenue goals through inbound member interactions. This is a full-time role based in Duncan.
Required Skills
- Customer Service
- Retention
- Member Education
- Active Listening
- Objection Handling
- Multi Tasking
- Time Management
- Technical Literacy
- Problem Resolution
- Call Flow
+3 more
Qualifications
- High School Diploma
About LegalShield
legalshield.comLegalShield makes legal help accessible for individuals, families, and small businesses through affordable legal plans and trusted support when it matters most.
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