Customer Care Officer - Wednesday to Sunday
Alma
About this role
A Customer Care Officer at Alma ensures a smooth and reliable experience for merchants and consumers using Alma's Buy Now Pay Later solutions. The role involves supporting users, resolving complex requests, and contributing to operational process improvements.
Skills
About Alma
almacareer.comAlma Career is a global hiring and career platform that connects employers and jobseekers, delivering solutions to improve talent attraction, employer branding, and hiring outcomes. Its digital products and recruitment services — organized by needs and markets — drive more than 5 million visits monthly. Alma offers job advertising, recruitment marketing and marketplace tools to help companies scale hiring and help candidates find opportunities. The company frames its mission as building a better world of work for everyone through data-driven reach and tailored hiring solutions.
About Alma
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Alma.
Salary
$38k – $45k
per year