Customer Care Officer - Germany

Alma(1 day ago)

HybridFull TimeJunior$30,000 - $35,000Operations

About this role

Alma is a company offering innovative Buy Now Pay Later (BNPL) financial solutions, aimed at improving the purchasing experience for merchants and consumers. With a strong presence in France and expansion across Europe, they emphasize collective growth and technological innovation. The organization values open-minded, curious, and ambitious individuals to support its continued expansion.

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Required Skills

Customer Support
Multilingual
AI
Process Improvement
Communication
Problem Solving
Organization
Empathy
Resilience
Data Analysis

About Alma

helloalma.com

Alma is a mental health care platform that simplifies access to high-quality, affordable therapy. It helps people find and book vetted, licensed therapists with transparent pricing and streamlined insurance and billing support, offering telehealth and in-person options. Alma also works with employers and health plans to expand access and reduce administrative friction for providers. Users choose Alma for its curated clinician network, easy matching, and simplified booking and payment experience.

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