Customer Care Officer - Portugal/Spain
Alma
About this role
Alma is a fast-growing fintech company specializing in Buy Now Pay Later solutions that enhance the purchasing experience for merchants and consumers. They are looking for a Customer Care Officer to support their operations in Portugal and Spain, ensuring high-quality customer support and smooth onboarding for merchants. The role involves engaging with stakeholders, managing process improvements, and supporting a multilingual customer base.
Skills
About Alma
helloalma.comAlma is a mental health care platform that simplifies access to high-quality, affordable therapy. It helps people find and book vetted, licensed therapists with transparent pricing and streamlined insurance and billing support, offering telehealth and in-person options. Alma also works with employers and health plans to expand access and reduce administrative friction for providers. Users choose Alma for its curated clinician network, easy matching, and simplified booking and payment experience.
Recent company news
Alma Research and Education CenterAirstrikes on Iran’s Defense Industry Company for Aircraft Manufacturing – HESA
6 days ago
Wifi Hifi MagazineWOMEN IN TECH: Q&A With Melissa Gallagher, Co-founder & CEO, Alma Care
6 days ago
Fierce HealthcareSpring Health to buy Alma as AI rapidly reshapes mental healthcare market
1 month ago
Eckerd CollegeFormer U.S. diplomat returns to alma mater to co-teach a Winter Term course with his mentor
1 month ago
MLive.comAlma company unveils new $352K commercial solar system
Oct 27, 2025
About Alma
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Alma.
Salary
$30k – $35k
per year