Customer Care Representative

BRKZ(22 days ago)

HybridFull TimeJunior$43,700 - $89,000Customer Service

About this role

A Customer Care Representative providing front-line customer service and support to employees and vendors on non-IT issues. The role applies basic principles and limited industry knowledge to solve routine problems of limited scope, escalating more complex issues to higher levels. Work is performed under direct supervision and U.S. citizenship is required for this facility.

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Required Skills

Customer Service
Microsoft Office
Multitasking
Relationship Building
Help Desk
Data Integrity
Communication
Listening
Research
Problem Solving

Qualifications

HS Diploma or GED
Bachelor's Degree (Preferred)
U.S. Citizenship Required

About BRKZ

boozallen.com

Booz Allen Hamilton is an advanced technology and management consulting firm that helps government and commercial clients transform missions using analytics, digital, engineering, and cybersecurity capabilities. The company designs and deploys data-driven, AI-enabled, cloud and cyber solutions to advance civil, defense, and national security priorities as well as enterprise modernization and operational resilience. Founded in 1914 and headquartered in McLean, Virginia, Booz Allen combines deep technical expertise and expert services—strategy, systems engineering, and program support—to deliver outcomes for public- and private-sector programs.

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