Customer Care Specialist, Grammarly

Superhuman(5 days ago)

HybridFull TimeJunior$40,000 - $50,000Customer Care

About this role

Superhuman is seeking a Customer Care Specialist to join their team, focused on transforming customer experience with innovative support. The role involves assisting customers through email, building loyalty, and collaborating with other teams to improve operational efficiency. The position offers a hybrid work model primarily for candidates based in Ukraine, with opportunities for professional growth and development.

View Original Listing

Required Skills

Customer Service
Empathy
Critical Thinking
Problem Solving
Communication
Software
Help Desk
Ticketing System
Teamwork
English

About Superhuman

superhuman.com

Superhuman is an AI-powered productivity suite that combines fast, keyboard-first email, collaborative docs, and AI assistants that work across the apps and devices you use. It emphasizes speed, clarity, and workflow automation—offering features like contextual AI writing and summarization, powerful search, and integrations to help users be more creative, strategic, and effective. Positioned as a premium, opinionated tool for professionals and teams, Superhuman aims to reduce friction and save time so users can focus on high-impact work.

View more jobs at Superhuman →