Customer Care Specialist I (Manheim)

CAI Cox Automotive Corp Svcs., LLC(1 month ago)

HybridFull TimeJunior$33,180 - $49,720Customer Care

About this role

Cox Automotive is hiring a Customer Care Specialist I to serve as a primary point of contact for customers, helping ensure issues are tracked through resolution while maintaining strong customer relationships. The role supports dealer and partner experiences across Cox Automotive brands and operates in a metrics-driven customer support environment.

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Required Skills

Customer Support
Issue Resolution
Case Management
Escalation Management
Customer Communication
Phone Support
Email Support
Chat Support
Customer Relationship Management
Problem Solving

+7 more

Qualifications

High School Diploma/GED

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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