Technical Support Specialist - Fusion Operations
Autodesk Canada Co.(1 month ago)
About this role
A Technical Support Specialist at Autodesk reporting to a Technical Support Manager who resolves customer issues submitted via phone, chat, web, online forums, and other channels. The role also includes proactive activities like publishing technical articles, hosting community Q&A sessions, and delivering technical presentations and webinars.
Required Skills
- Customer Support
- Troubleshooting
- Chat Support
- Email Support
- Case Management
- Product Testing
- Knowledge Base
- Escalation Management
Qualifications
- BS in Manufacturing Engineering
About Autodesk Canada Co.
autodesk.comAutodesk is a leading company in 3D design, engineering, and entertainment software that enables users to imagine, design, and create innovative solutions across various industries. The company's products serve a wide range of sectors including architecture, manufacturing, construction, and media & entertainment. Autodesk is dedicated to sustainability and improving workflows, providing tools like AutoCAD, Revit, and Maya to enhance creativity and efficiency. With a strong commitment to technology and user-centric design, Autodesk helps shape the future of digital design and construction.
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