Customer Care Specialist I (Manheim)

CAI Cox Automotive Corp Svcs., LLC(29 days ago)

HybridFull TimeJunior$36,440 - $54,720Customer Care

About this role

A Customer Care Specialist I at Cox Automotive is an entry-level individual contributor in the Customer Care Group who supports dealers and customers across Cox Automotive brands. The role is hybrid, day-shift based, and focuses on providing frontline support via phone, chat, and email while coordinating with internal teams to ensure customer satisfaction.

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Required Skills

Customer Service
Problem Solving
Phone Support
Chat Support
Email Support
Escalation Management
Multitasking
Communication
Computer Literacy
Contact Center

Qualifications

High School Diploma/GED

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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