Customer Care Specialist I
GoFundMe(1 month ago)
About this role
A Customer Care Specialist at GoFundMe based in Argentina, contributing to the company’s mission of helping people help each other. The role is part of the customer-facing organization focused on improving the overall customer experience within a collaborative, mission-driven team. The position operates on a hybrid schedule with occasional in-office attendance.
Required Skills
- Customer Support
- Live Messaging
- Email Support
- Phone Support
- Escalation Handling
- Troubleshooting
- Bank Verification
- Product Optimization
- Customer Feedback
- Ad-Hoc Projects
+12 more
About GoFundMe
gofundme.comGoFundMe is the global leader in crowdfunding and online fundraising, enabling individuals, groups, and nonprofits to create campaigns for personal causes, medical expenses, emergencies, education, and community projects. The platform offers quick, customizable fundraiser pages, integrated payment processing, social-sharing and fundraising tools to help campaigns gain visibility and collect donations. Trusted by over 100 million people worldwide, GoFundMe emphasizes ease of use, reach across multiple countries, and resources to help organizers manage and grow their campaigns.
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