Customer Care Specialist II (Manheim)

CAI Cox Automotive Corp Svcs., LLC(1 month ago)

HybridFull TimeMedior$36,340 - $54,620Customer Care Group

About this role

Customer Care Specialist II at Cox Automotive who supports customers and dealers via phone, email, and SMS. This individual works within the Customer Care Group to represent Cox Automotive’s consumer and dealer-facing brands. The role is remote-flexible but requires the employee to live in Phoenix, AZ and occasionally work on-site.

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Required Skills

Knowledge Base
Inbound Calls
Email Support
SMS Support
Customer Service
Communication
Attention To Detail
Multitasking
Microsoft Office

Qualifications

High School Diploma/GED

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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