Customer Service Representative (Remote)
ABC Legal Services(25 days ago)
About this role
The Customer Support Specialist at ABC Legal Services delivers remote customer service to address inquiries, resolve issues, and ensure orders progress smoothly. The role involves coordinating with internal teams and field service providers, supporting customers via phone, email, and ticketing systems, and occasionally researching court dockets. This position is remote but requires the employee to be located in Florida.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Ticketing
- Order Management
- Documentation
- Confluence
- Court Research
- Document Manipulation
- Data Entry
+9 more
Qualifications
- High School Diploma or GED
About ABC Legal Services
abclegal.comABC Legal is a legal technology company that simplifies service of process and legal document delivery across all 50 U.S. states and in 88 countries. Their platform lets law firms and legal teams upload documents to be handled by local process servers and provides GPS-tagged and photo evidence as proof of service. ABC Legal emphasizes secure, trackable deliveries and clear confirmation for compliance and court reporting. Customers use the service to outsource process serving while keeping real‑time visibility into status and proof of execution.
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