Customer Care Technician (German speaker)
Promethean(17 days ago)
About this role
Promethean is seeking a support professional to assist customers with their innovative educational technology. The role involves handling technical queries in a multilingual support environment, contributing to process improvements, and collaborating with internal teams to ensure efficient resolution of issues.
Required Skills
- Technical Support
- Helpdesk
- Troubleshooting
- Customer Service
- Hardware Support
- Software Support
- Communication
- Problem Solving
- English
- German
About Promethean
prometheanworld.comPromethean is a global education-technology company that designs interactive displays and software for classrooms and workplaces. Its product portfolio pairs touchscreen ActivPanel hardware with lesson-delivery, whiteboarding, assessment and collaboration software to support teacher-led instruction, student engagement, and remote/hybrid learning. Schools, districts and organizations worldwide adopt Promethean for its integrated hardware/software ecosystem, professional development and support services that simplify interactive teaching and learning.
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