Customer Centre Representative

Zone IT Solutions(10 months ago)

Melbourne, AustraliaOnsiteFull TimeJunior$55,894 - $75,180 (estimated)Customer Support

About this role

A Customer Centre Representative at Zone IT Solutions acts as the primary point of contact between clients and the company, helping customers navigate services and ensuring a positive experience. The role supports service activation, account management, and communicates service processes in a fast-paced environment. Candidates should be enthusiastic and customer-focused.

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Required Skills

Customer Service
Call Center
Account Management
Appointment Scheduling
Information Retrieval
Problem Solving
Communication
Active Listening
Analytical Skills
Prioritization

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About Zone IT Solutions

zoneitsolutions.com

Zone IT Solutions is a leading recruitment firm in Australia, specializing in connecting top IT talent with innovative companies in the tech sector. With over 12 years of experience, the company employs cutting-edge strategies and market insights to empower organizations in building high-performing tech teams. Zone IT Solutions is committed to serving Australia’s dynamic tech landscape by helping candidates find their next big career opportunity. Whether you're looking to hire or seeking a new role, Zone IT Solutions offers tailored recruitment solutions to meet your needs.

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