Jellyfish

Customer Education Manager

Jellyfish(5 days ago)

RemoteFull TimeSenior$125,000 - $150,000Customer Success
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About this role

A Customer Education Manager at Jellyfish is responsible for defining and executing the education strategy to drive customer adoption and success. The role involves creating personalized learning experiences, managing content programs, and collaborating with cross-functional teams to support product launches and customer needs.

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Required Skills

  • instructional Design
  • storytelling
  • Data Analysis
  • LMS
  • Webinars
  • Content Creation
  • Customer Success
  • Program Management
  • AI Workflows
  • Video Tools
Jellyfish

About Jellyfish

jellyfish.co

Jellyfish is a software engineering intelligence platform designed to enhance engineering performance and strategic alignment within organizations. By integrating with tools like Jira and GitHub, Jellyfish provides essential insights into engineering metrics, resource allocation, and team performance, helping R&D organizations improve efficiency and deliver better outcomes. The platform enables engineering leaders to make data-driven decisions, streamline processes, and predict project timelines effectively, resulting in improved innovation and reduced operational bottlenecks.

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